Patient Experience

The Patient Experience Office at Arrowhead Regional Medical Center (ARMC) has Patient Advocates available to assist you, family members and friends with concerns related to your visit. At ARMC we work as a team to ensure we meet your expectations, and that your visit is as pleasant and comfortable as possible.

Your Patient Rights

• Your Rights as a Patient at ARMC
• Sus derechos como paciente en ARMC

Complaints & Grievances

Call or e-mail the Patient Advocate office at 909-580-3535 or PatientAdvocate@armc.sbcounty.gov to submit a complaint or grievance.

• Patient Grievance Form
• Formulario de quejas de pacientes

Complaints may also be directed to:

State of California

Office of Quality and Patient Safety The Joint Commission

Medical Board of California