ARMC receives 2022 National Association of Counties (NACo) Achievement awards

Arrowhead Regional Medical Center (ARMC) was recently awarded two 2022 National Association of Counties (NACo) Achievement awards. The initiatives, detailed below, are proof of ARMC's commitment to serving San Bernardino County's diverse community through innovation and compassionate care.

Arrowhead Regional Medical Center’s Clinical Documentation Integrity Program Pioneers Novel Approaches for Patient Treatment

The Clinical Documentation Integrity (CDI) Program at ARMC successfully reports impactful data of Severity of Illness (SOI) and Risk of Mortality (ROM) of our Medi-Cal community locally and nationally. The program utilizes patient health data to create visual pathways of patient flow for better collaboration between various departments including medical staff, revenue cycle, coding, and utilization management. Since its inception in 2018, the CDI program at ARMC has pioneered novel approaches to categorize pertinent information about patients' presented symptoms and comorbid conditions from the emergency department to discharge.

Arrowhead Regional Medical Center Launches New Pilot Program Pulsara Which Enables Faster Care and Better Communication

ARMC has partnered with Pulsara, a HIPAA-compliant mobile application to create a pilot program that unites different departments or organizations by replacing multiple phone calls, radio reports, faxes, and pagers with one unified patient channel so that care providers experience reduced treatment times, reduced costs, and improve the lives of both patients and caregivers. With this partnership, ARMC ultimately seeks to provide enhanced hospital support for first responders (immediate access and telehealth), and, if fully implemented, provide a platform to assist in managing mass casualty incidents. In this pilot program, ARMC has collaborated with 16 first responder teams, including 11 County Fire and five Rialto Fire stations, ultimately facilitating approximately 100 patient transport calls since its implementation.